Platform Rules Player Protection Philippines

arina live Terms and Conditions

Please read these terms carefully before using the arina live platform. By registering an account or accessing any part of the site, you agree to be bound by the rules and guidelines set out below. These terms apply to all players in the Philippines using our gaming services.

Last updated: June 2025

General Rules of Use

Eligibility and Account Registration

You must be at least 21 years of age to register and use the arina live platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are of legal age and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account on the platform — duplicate accounts are not allowed andmay result in account suspension. arina live reserves the right to verify your identity at any point and to request supporting documents as part of our player verification process. Accounts found to belong to underage players will be closed immediately and any remaining balance handled in accordance with applicable regulations.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Do not share your account details with any other person — all activity carried out under your account is your responsibility, whether or not you authorised it. If you suspect that your account has been accessed without your permission, you must notify us immediately through the contact details provided on this platform. arina live will not be liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure. We strongly recommend using a unique, strong password and logging out after each session, especially when using a shared or public device.

Deposits, Withdrawals and Currency

All transactions on the platform are conducted in Philippine pesos (PHP). Deposits must be made using payment methods accepted by arina live, and funds are credited to your account once the transaction has been confirmed. Withdrawals are processed to the same payment method used for the deposit, subject to verification requirements and any applicable processing times. The platform does not charge hidden fees on standard transactions, but your payment provider may apply their own charges — please check with them directly. Any funds deposited for gaming purposes cannot be transferred to other accounts or used for any purpose other than placing bets on the platform.

Fair Play and Prohibited Conduct

All players are expected to use the platform honestly and in good faith. The use of automated software, bots, scripts, or any other tools designed to gain an unfair advantage over other players or the platform is strictly prohibited. Collusion, match-fixing, fraud, or any attempt to manipulate game outcomes will result in immediate account suspension and forfeiture of any associated winnings. arina live monitors gameplay activity to detect irregular patterns, and any account found to be in violation of fair play standards will be reviewed and may be permanently closed. Players who encounter suspected cheating or unfair behaviour by others are encouraged to report it through the FAQ or contact channels available on the platform.

Account Suspension and Termination

arina live reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases where immediate action is necessary to protect the integrity of the platform. Reasons for suspension may include, but are not limited to, providing false registration information, engaging in prohibited conduct, or failing to comply with identity verification requests. If your account is suspended, you will be notified and given an opportunity to respond where appropriate. Players who wish to close their own account voluntarily may do so at any time by contacting the support team — any remaining balance will be processed in accordance with our standard withdrawal procedures. Accounts that have been inactive for an extended period may also be subject to review under our dormant account policy.

Additional Platform Policies

Responsible Gaming Commitment

arina live is committed to promoting responsible gaming among all players in the Philippines. We provide tools and resources to help players manage their gaming activity, including the ability to set deposit limits and take voluntary breaks from the platform. If you feel that your gaming is becoming difficult to control, we encourage you to visit our Responsible Gaming page for guidance and support options. Gaming should always be an enjoyable leisure activity — if it stops feeling that way, please make use of the resources available to you. Players who are identified as showing signs of problem gambling may be contacted by our team and offered additional support or account restrictions.

Privacy and Data Use

The personal information you provide when registering and using the arina live platform is collected and processed in accordance with our Privacy Policy. We use your data to manage your account, process transactions, verify your identity, and improve the platform experience for all Filipino players. Your information will not be sold to third parties, and we apply appropriate security measures to protect it from unauthorised access or disclosure. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy. If you have questions about how your data is handled, please refer to the Privacy Policy page for full details.

Limitation of Liability

arina live provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from technical issues, service interruptions, or circumstances beyond our reasonable control, including network outages or third-party payment delays. The platform is intended for entertainment purposes, and players accept that all gaming involves an element of financial risk. You are responsible for ensuring that online gaming is legal in your jurisdiction before participating. arina live's total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the relevant transaction period.

Changes to These Terms

arina live may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform. Your continued use of arina live after any changes have been posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates. If you do not agree with any changes to these terms, you should stop using the platform and contact us to close your account.

Have Questions About These Terms?

If anything in these Terms and Conditions is unclear, our FAQ page covers the most common questions from Filipino players in plain, easy-to-understand Philippine English. You can also visit the Responsible Gaming page if you need support managing your account activity. Ready to get started? Registration is free and takes just a few minutes on any mobile browser.